Have you ever looked over your spouse’s shoulder and thought, “Hey, that’s a cool app.”? If you set up Family Sharing (in System Preferences > iCloud on the Mac, and in Settings > Your Name in iOS), you can download almost any app that someone else in your family has purchased on either the Mac App Store or the iOS App Store. How you find these shared apps depends on the platform. On a Mac running macOS 10.14 Mojave, open the App Store app, click your email address at the bottom of the sidebar, and then click the name next to “Purchased by” to see another family member’s purchases. In iOS 12’s App Store app, tap your icon at the upper right, tap Purchased, and then tap a family member to see their purchases (note that you can select Not on this iPhone/iPad to narrow the choices). Click or tap the cloud icon to download a purchased app.
Use Emergency Bypass and You’ll Never Miss a Call or Text from Important People
There’s little worse than missing an important call or text because your iPhone was in Do Not Disturb mode or because the Mute switch was engaged. If there are certain people—a spouse, parent, or child—whose calls and texts you always want to break through the cone of silence, iOS has a solution: Emergency Bypass. When enabled for a particular contact’s ringtone or text tone, Emergency Bypass ensures the sound and vibration will happen regardless of Do Not Disturb or the Mute switch position. To set up Emergency Bypass, edit the person’s contact card in the Phone or Contacts app, tap Ringtone, and enable Emergency Bypass. You can turn on Emergency Bypass separately for calls in the Ringtone settings and for texts in the Text Tone settings. And remember, you can always set someone’s tone to None and enable a vibration instead to ensure Emergency Bypass doesn’t allow a call to interrupt a movie, play, or concert.
A Quick Trick to Turn Your iPhone into a Magnifying Glass
It’s maddening to want to read a serial number or other bit of fine print that you can barely see. But fret no longer—your iPhone or iPad makes a fabulous magnifying glass! Assuming Magnifier is enabled in Settings > General > Accessibility > Magnifier, you can bring it up by pressing the Home button (for Touch ID devices) or side button (for Face ID devices) three times quickly. If that’s too hard to remember, you can also add a Magnifier button to Control Center in Settings > Control Center > Customize Controls. The special camera viewfinder is zoomed automatically, but you can change the zoom level with the slider, tap the flash icon to turn on the LED light (if available on your device), enable a filter to change the color or contrast, or lock the focus by tapping the lock icon. You can also freeze the image by tapping the white shutter button, which is great for grabbing a picture of a tiny serial number on the back of some device (tap that button again to resume using Magnifier). To leave Magnifier, press the Home button or swipe up from the bottom of the screen.
And YES – Jason Boettcher. I actually use this, because suddenly I have the eyes of a much older man. XOXO- T
Look before You Leap with Safari’s Link Preview
When you follow a link in Safari, you generally don’t know where you’re going to end up. That’s fine most of the time, but what if you’re concerned that a site might be trying to trick you into going somewhere malicious? Safari provides an easy way to look at the URL under a link. On the Mac, choose View > Show Status Bar, hover your pointer over the link, and look at the bottom of the window. In iOS, touch and hold a link (don’t press for 3D Touch) until a popover appears, showing the link and giving you options for opening it. The most important thing to look at is the domain—us.norton.com in the screenshots. It should match where you think you’re going, or at least look reasonable. If the URL is dubious, don’t follow the link.
Block Telemarketing Calls Automatically on Your iPhone
Junk calls are one of the great annoyances of the modern world. You’re minding your own business when your iPhone vibrates in your pocket. You pull it out, curious as to who’s calling, but don’t recognize the number. You may notice that it’s in the same exchange as your phone number, suggesting that it’s a neighbor. But no. When you answer, it’s “Heather,” a pre-recorded voice wanting to sign you up for a resort vacation, give your business a loan, or help with your credit card debt. Angered by the intrusion, you tap the red hangup button, wishing you had an old-style telephone receiver to slam down.
There’s no way to retaliate against these scum-sucking bottom feeders, and the best option is to hang up immediately. For quite a few versions of iOS, you’ve been able to block a caller manually—just tap the i button next to the call in the Recents screen in the Phone app, scroll to the bottom, and tap Block This Caller. But that’s seldom worth doing since telemarketers often spoof the numbers they call from, so it’s unlikely you’d get a second call from the same number.
Instead, we recommend taking advantage of a feature Apple introduced in iOS 10 that enables apps to block calls for you. Quite a few of these apps have appeared, with some of the best reviewed being Hiya, Mr. Number, RoboKiller, and Truecaller. Hiya and Mr. Number are both free and from the same company—Mr. Number is a stripped-down version of Hiya—whereas RoboKiller and Truecaller require an in-app purchase for a monthly membership.
In general, these apps work by receiving caller ID information from iOS and comparing it against both your local contacts (to identify good calls) and a constantly updated database of numbers used by telemarketers (bad calls). Calls from your contacts ring through normally, as do calls from phone numbers not in either of those sets. That’s key, since your doctor might call back from a secondary number, or your kid’s new teacher might call to talk about an upcoming snack day. But if you receive a call from a number known to be used by a telemarketer, the app can either identify it on the incoming call screen or block it automatically, sending it to voicemail.
To enable one of these apps, after you download it from the App Store, go to Settings > Phone > Call Blocking & Identification and enable its switch. You’ll probably also have to do some setup in the app itself, providing your phone number, perhaps creating an account, and determining what should happen with different calls (Mr. Number is shown below, right).
With Hiya and Mr. Number, you can copy a number from the Phone app’s Recents screen (tap the i button for a call, and then press the number to access a Copy button) and then look it up to learn more and see comments other users have made. And if you get a telemarketing call from a number that the app doesn’t recognize, you can submit it to protect others.
RoboKiller claims that it wastes the telemarketers’ time by playing pre-recorded “Answer Bots” conversations to keep them on the line, preventing them from calling more people.
Details vary by app, but the only real downside to using one of these apps is that it may ask for information about you or your contacts to improve its services. If that feels intrusive, investigate one of the apps that requires a membership, like RoboKiller, to see if it better answers your concerns.
In the end, it comes down to how many telemarketing calls you receive each day, week, or month. If you’re lucky and get only one or two per month, it’s probably not worth messing with a call blocking app—maybe just send unidentified (and unexpected) calls to voicemail. But if you’re interrupted by multiple junk calls per day or week, give one of these apps a try and let it reduce the onslaught.
Collaborate with Colleagues in Pages, Numbers, and Keynote
We talked last month generally about real-time collaboration and why it’s so efficient and effective—see “Stop Mailing Files Around and Use Collaborative Apps.” Now we’re going to explain how to start collaborating in Apple’s iWork suite of apps: Pages, Numbers, and Keynote. Happily, the basics are similar in all three apps.
We’ll focus on the Mac versions here (make sure you have the latest updates!), but note that the iOS versions can participate as full-fledged collaboration citizens (Apple has more details). It’s even possible to use the iCloud versions of these apps for collaboration, but with some limitations (notably that Pages documents with tracked changes can only be viewed, not edited, in iCloud).
Invite Collaborators
Once you have a document you want to share, the first step is to invite your collaborators. Choose Share > Collaborate with Others, or click the Collaborate button in the toolbar.
The document must be stored in iCloud Drive (or the Box file sharing service), and the iWork apps will automatically move the file there if need be. To find the file later, choose Go > iCloud Drive in the Finder and look in the folder associated with the app you’re using.
Next, the app displays the Add People dialog, where you can choose with whom you’re going to share the document, how to send the invitation, and what permissions to set.
The Share Options are important. First, you can limit access to “Only people you invite” or “Anyone with the link.” With the former, the invitees must have iCloud accounts and be signed in. With the latter, you can share with anyone, even if they don’t use Apple devices.
Second, with the Permission menu, you can let collaborators make changes, or if you want them just to see the document, you can restrict them to View Only.
When you’re done, click Share to send the iCloud link via the specified channel (or copy it to the clipboard for sending in whatever way you prefer).
Accept an Invitation
When the recipient clicks the link or clicks Accept in a sharing notification, they get a dialog asking to open the document and telling them where it’s stored, in case they don’t want to work on it right away.
When they open the document, it will look and feel exactly like a normal document in Pages, Numbers, or Keynote.
For someone who isn’t an Apple user, clicking the iCloud URL will open the document in the Web version of the appropriate app on iCloud.com. They’ll need to enter a name to identify them in the document, after which they can work in the Web app.
Add and Change Data
For the most part, you can do anything in a shared document that you can do with a normal document. There a few general limitations, such as managing styles and working with media files over 50 MB, plus some app-specific restrictions, such as working with tables of contents in Pages, transposing tables in Numbers, and changing themes in Keynote. Apple has a full list.
While you’re working, you can see who else is in the document at the same time by clicking the Collaborate button and looking for a colored dot next to a person’s name.
You’ll see color-coded cursors, text, and object selections as other people work, but if that’s distracting, choose View > Hide Collaboration Activity.
It can be hard to be work in a document while seeing someone else making changes, so don’t be shy about hiding collaboration activity. Or, if you are actively working with someone on a particular part of the document, consider doing so while you can talk in person or on the phone.
Add Comments
Commenting is the big win for collaboration with remote colleagues—it can save a vast amount of time to discuss a particular aspect of a document in context. To add a comment, select some text or an object, and then choose Insert > Comment or click the Comment button on the toolbar. (The controls look a bit different in iOS; Apple explains the differences.)
Comments appear as color-coded selections, boxes, or in the case of Numbers, corner triangles in cells. If they’re in the way, you can hide them by choosing View > Comments > Hide Comments. Other commands in View > Comments let you easily navigate to next and previous comments so you don’t have to find them visually.
Other collaborators can click Reply to continue the conversation right within that comment. You can edit one of your comments at any time by clicking to the right of the timestamp and choosing Edit Comment (or Edit Reply). Once the discussion has been resolved, either the person who started the comment thread or the document owner can delete the comment thread by clicking Delete.
Track Changes
Tracking who made what changes to a document is available only in Pages, and it’s hugely helpful when you need editing. Only the document owner can enable the feature by choosing Edit > Track Changes, but once that’s done, the change tracking toolbar appears above the document with controls for navigating between comments and changes, buttons for accepting or rejecting changes, and a button for pausing change tracking. A pop-up menu at the right side lets you configure whether you want to see all changes, changes other than deletions (which is generally the best setting), or what the document will look like in the end. A left-hand sidebar lists all comments and changes—show it by choosing View > Show Comments & Changes Pane.
Anyone with edit access can accept or reject any particular change by clicking Accept or Reject in the Comments & Changes pane; you can also use the buttons in the change tracking toolbar to navigate from change to change, accepting and rejecting as you go. If there’s no need to deal with each change individually, use the pop-up menu’s commands to accept or reject all changes.
Needless to say, you can work on shared documents only when you’re online when you’re using the Mac or iOS version of an iWork app (if you try to edit while offline, the app will only let you edit a copy that is no longer shared). With any iCloud.com documents that you already have open, however, you can work offline, but your changes won’t appear to others until you reconnect.
When you’re done collaborating on a document, click the Collaborate button in the toolbar and then Stop Sharing (below left). Doing so immediately prevents others from making more changes and deletes the document from iCloud Drive on their devices (below right).
Simultaneous collaboration is wonderful when you’re working intensely with other people to develop a presentation, brainstorm budget estimates, or wordsmith a mission statement. In such situations, you’ll want to be able to talk at the same time. But for other sorts of projects, it’s also useful to allow people to collaborate when it’s convenient for them—the important thing is that everyone is working in the same document and can see each other’s changes and comments. If you rely on Apple’s iWork app for word processing, spreadsheets, or presentations, give their collaboration features a try!
Social Media: Did you know that you can use Apple’s Pages, Numbers, and Keynote to work on documents collaboratively with others, even if they don’t use Apple devices? Read on for how to get started with the collaboration features of these apps.
Need to Clear Space on an iPhone or iPad? Here’s How to Do It in iOS 12
Little is more frustrating than running out of space your iPhone or iPad. You can’t take new photos, you can’t download new apps, some things may not work at all, and iOS will nag you repeatedly about how you can “manage” your storage in Settings. Luckily, over the past few versions of iOS, Apple has significantly improved the options for clearing unnecessary data from your device.
Storage Graph
To get started clearing space, go to Settings > iPhone/iPad Storage. At the top of the screen, a graph reveals where your space is going, such as Apps, Photos, Media, Messages, Mail, Books, iCloud Drive, and Other. You can’t do anything with the graph, but it will likely reveal the main culprits.
Recommendations
Next, iOS shows recommendations for quick ways to recover space. These vary based on how you use your device, so you will likely see other options here.
Some of the possibilities include:
Offload Unused Apps: This choice is particularly helpful if you download a lot of apps that you later stop using. Enable it, and iOS automatically recovers space from unused apps when you’re low on storage. Each of these apps remains on your Home screen with a little cloud icon next to it, and when you next tap the app to open it, iOS re-downloads the app from the App Store. You won’t lose any documents, data, or settings associated with an offloaded app.- Review Downloaded Videos: Some apps, like Netflix, can download videos for offline watching. That’s great for when you’re on a long flight, but if you forget to delete the videos, they can consume a lot of space. This option shows them to you and lets you swipe left on any one to delete it.
- Review Large Attachments: Photos, videos, and other files sent to you in Messages can take up a lot of space. This recommendation reveals them and lets you swipe left to delete those you don’t need to keep.
- “Recently Deleted” Album: When you delete photos in the Photos app, they go into the Recently Deleted album, where they’ll be deleted automatically after up to 40 days. This recommendation lets you remove those images right away.
- Review Personal Videos: Shooting videos with your iPhone or iPad can guzzle storage, so this recommendation shows you the videos you’ve taken in case you don’t want to keep them.
Offload Unused Apps: This choice is particularly helpful if you download a lot of apps that you later stop using. Enable it, and iOS automatically recovers space from unused apps when you’re low on storage. Each of these apps remains on your Home screen with a little cloud icon next to it, and when you next tap the app to open it, iOS re-downloads the app from the App Store. You won’t lose any documents, data, or settings associated with an offloaded app.
iOS’s recommendations are quite good and may be all you need to clear space quickly. However, if you need to dig deeper, you can look at the usage of individual apps.
Individual App Usage
The third and final section of the iPhone/iPad Storage screen lists every app on your device, sorted by how much space it takes up. Along with the app’s name and how much space it consumes, iOS helpfully tells you the last time you used the app. You may even see “Never Used” for older apps that you’ve carried over from previous devices but haven’t opened on this one.
When you tap an app, iOS shows more information about how much space the app and its documents occupy, and lets you tap Offload App or Delete App to recover its space. For some apps, mostly those from Apple, like Music and Podcasts, iOS also shows the data stored by the app and lets you delete any individual item (swipe left).
Focus on the apps at the top of the list—the list is sorted by size—since it will be a lot easier to realize, for instance, that you’ve never used GarageBand and recover its 1.59 GB of space than to sort through a long list of apps and their data.
With all these the tools from Apple, you should have no trouble making space on your device for more photos, videos, and apps that you actually want to use.
Social Media: Struggling with too little space on your iPhone or iPad? In iOS 12, Apple provides highly effective tools for clearing more space—read on for details!
Apple Music Can Be Your Personal DJ
If you’re an Apple Music subscriber, you probably know that it can play music that’s related to a particular artist or track—just tell Siri, “Play a radio station based on the Beatles” to get a bunch of songs from the likes of the Rolling Stones, Simon & Garfunkel, and Elton John. That radio station will show up in the Radio screen in the iOS Music app and in iTunes on the Mac. But you may not have realized that Apple Music can create a special radio station just for you, based on tracks you’ve played before, added to your library, or “loved.” To create it, just tell Siri, “Play my radio station.” Once made, it shows up with all the other radio stations, with your name underneath—it may not appear immediately. This can be a great way to get a selection of songs you’re almost certain to like, and the more you use Apple Music, the more it should adjust to your listening habits.
Troubles with Messages? Read On for Ten Possible Solutions
Apple’s Messages app for iOS and macOS generally works well, but when it doesn’t, figuring out what’s wrong and how to fix it can take some doing. Here are a few of the most common solutions we’ve come across for problems with sending and receiving messages.
Help Android-switcher friends turn off iMessage
Do you have a friend who previously used an iPhone but later switched to an Android phone? People like that can confuse your copy of Messages, which doesn’t know if it should send to them via iMessage (no) or SMS (yes). If you text with someone in this situation, get them to deregister from iMessage.
Check device connectivity
If messages aren’t flowing when you think they should be, the first “is it plugged in?” thing to check is connectivity. Make sure that your iPhone has at least cellular service (for SMS) and cellular data (for iMessage) and that your iOS device isn’t in Airplane mode. In the case of a Mac, make sure it’s connected to your network.
Relaunch the Messages app
Force-quitting in iOS isn’t something you should do willy-nilly, since it slows down your device and hurts battery life, but it’s worth trying if Messages isn’t sending or receiving messages correctly. Double-press the Home button on Touch ID devices or swipe up and to the right from the bottom of the screen on Face ID devices, then swipe up on the Messages app thumbnail to force-quit it. On the Mac, just quit and relaunch Messages.
Toggle iMessage off and back on
Here’s an easy one. In iOS, go to Settings > Messages and turn the iMessage switch at the top off and back on. iMessage may take a minute or two to reactivate. On the Mac, go to Messages > Preferences > iMessage > Settings, uncheck Enable This Account, and then log in again.
Toggle Messages in iCloud off and back on
With the new Messages in iCloud feature, Apple syncs conversations through your iCloud account. If messages from one device aren’t showing up properly on another device, in iOS, go to Settings > Your Name > iCloud and turn Messages off and back on. On the Mac, go to Messages > Preferences > iMessage > Settings and uncheck and recheck Enable Messages in iCloud.
Verify your phone number and email addresses are correct in Messages settings
SMS relies on a phone number, and you can be contacted via iMessage via a phone number or email address. Make sure you can be reached at all the appropriate ones. In iOS, go to Settings > Messages > Send & Receive to check. On the Mac, look in Message > Preferences > iMessage > Settings.
If they’re not right, fix them in iOS in Settings > Passwords & Accounts > iCloud > Your Name > Contact Information, by tapping Edit in the Reachable At section. On the Mac, you add these addresses with the plus button in System Preferences > iCloud > Account Details > Contact.
Verify that SMS fallback is enabled
When you’re in an area with sketchy cell service, there may not be enough of a data connection for iMessage to work. In such a situation, SMS text messages are more likely to get through, but Messages will try to send to iMessage users via SMS only if you turn on Send as SMS in Settings > Messages.
Check text message forwarding settings
If you’re receiving SMS messages on your iPhone but not any of your other devices, make sure Text Message Forwarding is enabled for the relevant devices (they need to be signed in to the same iCloud account). On your iPhone, look in Settings > Messages > Text Message Forwarding.
When in doubt, restart
Restarting can resolve all manner of problems, so it’s always worth a try if all the settings and accounts are correct. On the Mac, of course, just choose Apple > Restart. For iOS devices with Touch ID, press and hold the top button until the Slide to Power Off slider appears. For those with Face ID, press and hold the side (iPhone) or top (iPad) button and one of the volume buttons until the slider appears.
Reset network settings in iOS
Finally, the most voodoo of the fixes we’ve seen work is to reset network settings in iOS. You don’t want to start with this option because doing so also resets Wi-Fi networks and passwords, cellular settings, and VPN settings. But if all else fails, go to Settings > General > Reset > Reset Network Settings.
If none of these techniques fix your problem, let us know and we’ll see what we can do to help!
Social Media: Having trouble with sending or receiving in Messages? Read this article for solutions to common texting problems:
Use This Hidden Feature in Safari to Access Tabs on Your Other Apple Devices
Browser tabs. They breed like bunnies, and if you’re like us, you have oodles of tabs open on your Mac, iPhone, and iPad. But you may not know that Safari has a great tab-management feature that lets you access all the open tabs on all your devices. (Make sure to enable the Safari switch in System Preferences > iCloud on the Mac and in Settings > YourName > iCloud in iOS.) This tab overview is easiest to find on the iPad, where tapping the tab 
button displays local tabs as thumbnails at the top of the screen and lists tabs from other devices beneath. On the iPhone, scroll down to the bottom of the tab list to see them, and on the Mac, choose View > Show Tab Overview. Click or tap any tab to view it. To close an unnecessary tab, in iOS, swipe left and tap Close; in macOS, hover over the tab name and click the x button that appears.
