News - Page 51 of 111 - CreativeTechs

April 10, 2018

Apple Pay Is Faster, Easier, More Secure, and More Private Than Using Credit Cards

You’ve probably heard of Apple Pay, but have you set it up so you can use it to pay for purchases at checkout? If not, give it a try, since it’s one of those living-in-the future Apple technologies that feels like science fiction every time you use it. Simply put your iPhone, iPad, or Apple Watch within an inch or so of a compatible payment terminal (look for an Apple Pay or contactless payment logo), put your finger on the Home button to use Touch ID (or double-press the iPhone X’s side button and authenticate via Face ID, or double-press the Apple Watch’s side button), and you’re done. The entire transaction takes less time than opening your wallet, although you may still need to sign a receipt.

What happens behind the scenes when you use Apple Pay? The good news is that Apple Pay is significantly more secure than a magnetic-strip credit card and has advantages over chip-embedded cards too. First, theft prevention is baked in. A typical thief can’t use Apple Pay from your device because they can’t get past Touch ID or Face ID, or provide your Apple Watch passcode.

Also, the store where you shop gets no data about you—they don’t know who you are, where you live, what your card number is, or anything else unless you showed a rewards card or provided your phone number. Most importantly, you don’t have to worry about your credit card number being jotted down, scanned, or skimmed.

How does this seemingly magical process work? When you set up Apple Pay, the Wallet app sends your encrypted credit card details to Apple, after which they’re passed along to your card’s payment network. What comes back is an encrypted Device Account Number—a long number that’s stored in the Secure Enclave chip on your device. That chip is protected by a digital moat, keeping it isolated from nearly all activity on your device. The Device Account Number is unique to your device and card, so nobody else can use it.

When you pay with Apple Pay, the Secure Enclave chip transmits the Device Account Number, along with a few other details, including a one-time transaction code. Everything is encrypted, so even if an attacker were listening to the traffic, no transaction details would be revealed. The information remains encrypted until it reaches the appropriate party, at which point, if all goes well, your transaction is approved and processed.

Millions of payment terminals in the United States accept Apple Pay, including those found in most major national chains, so you shouldn’t have to look far to find one. You can also use Apple Pay in some iOS apps and some Web-based shopping carts when checking out in Safari.

To set up Apple Pay, on your iPhone or iPad, tap Settings > Wallet & Apple Pay > Add Credit or Debit Card and follow the easy instructions—it’s fine to let the device scan your card so that you don’t have to type your credit card number; the image is discarded immediately after setup.

After adding a card, find it in the Wallet app and tap the card’s info button at the lower right to explore the Info and Transactions screens. Notice that four digits from the card’s Digital Account Number appear on the Info screen—if you want to return an Apple Pay purchase, you’ll give these digits to the merchant instead of sharing your credit card number.

Finally, starting in iOS 11.2, Apple introduced Apple Pay Cash, which lets you make person-to-person payments within the Messages app. It’s great for splitting restaurant checks!

The bottom line is that Apple Pay is easy to use, preserves your privacy, and enhances your financial security. And you get to feel like you’re living in the future!

Tim Pearson

April 10, 2018

April 5, 2018

iOS 11.3 Introduces New Battery Health Feature, Business Chat, and More

At the end of March, Apple released updates to all four of its operating systems, but iOS 11.3 was the most notable. It boasts a variety of new features and other changes—you can think of it as the midpoint update between iOS 11’s first release and iOS 12, probably coming next September. All remaining updates to iOS 11 are likely to be minor maintenance updates. Here’s what’s new.

iPhone Battery Health

The most anticipated change is the Battery Health feature that Apple promised to add in the wake of revelations that the company was quietly reducing the performance of older iPhone models (starting with the iPhone 6) to lessen the chance of unexpected shutdowns with weak batteries. You find the new Battery Health screen in Settings > Battery > Battery Health, and Apple explains it in detail here.

If your iPhone battery is aging, you may see a lower maximum capacity, and if your iPhone has shut down because of a weak battery, the screen will tell you that performance management has been applied. You can disable performance management, if you prefer the iPhone shutting down to degraded performance, but it will turn on again the next time your iPhone shuts down. Finally, if your battery is bad enough, the screen will recommend replacement.

Also note that iPads running iOS 11.3 can better maintain battery health when they’re plugged into power for long periods of time. Be sure to upgrade if you have an iPad that stays plugged in all the time.

Business Chat

New in both iOS 11.3 and macOS 10.13.4 High Sierra is Business Chat, an Apple service that lets you chat with participating companies directly within Messages. If you look up one of these companies in Maps, Safari, or Search/Spotlight and see a Messages button, just use it to start a conversation. Only you can start conversations, and Business Chat can be a fast way to ask questions, get support, schedule appointments, and even make purchases using Apple Pay.

Apple’s launch partners are 1-800-Flowers, Ameritrade, Discover, Hilton, Home Depot, Lowe’s, Marriott, Newegg, and Wells Fargo, although not all of them seemed to be active out of the gate. And, of course, you can use Business Chat with Apple itself.

Health Records

Most people won’t be able to take advantage of iOS 11.3’s next new feature—medical records in the Health app—right away, but we have high hopes for it. Apple has partnered with over 40 healthcare systems to bring your medical records into the Health app, centralizing them and making them easier for both you and healthcare professionals to access. The records include lab results, medications, conditions, and more. Health Records data is encrypted and protected with a passcode so it remains private.

Data & Privacy

We haven’t yet seen this, but Apple says that iOS 11.3 (and macOS 10.13.4) will display a new privacy icon whenever Apple asks for access to personal information, as it might do to “enable features, secure Apple services or personalize an iOS experience.” The icon should be accompanied by detailed privacy information explaining the situation. In an era when every company seems hell-bent on collecting and exploiting our personal data, it’s nice to see Apple increasing the transparency of its data collection practices.

Safari

iOS 11.3 tweaks Safari in several small ways that make it easier to use and more secure:

Autofill now inserts usernames and passwords only after you select them on Web pages.
Autofill now works in Web views within other iOS apps.
Safari warns you when you interact with password or credit card forms on non-encrypted pages.
Safari now formats shared articles sent via Mail as though they were in Reader mode.
Favorites folders now show icons for the contained bookmarks.

Other Improvements

Apple made lots of other minor improvements in iOS 11.3. You can see a full list in the release notes, but those that we find most noteworthy include:

iPhone X users get access to four new animoji: a lion, dragon, skull, and bear.
iOS 11.3 adds support for the Advanced Mobile Location (AML) standard, which provides more accurate location data to emergency responders when Emergency SOS is triggered.
Podcasts now plays episodes with a single tap, and you can tap Details to learn more about episodes.
Apple Music now streams music videos uninterrupted by ads.
Apple News has improved its Top Stories feature and includes a new Video group in the For You collection.

iOS 11.3’s improvements may not change the way you use your iPhone or iPad, but they’re welcome nonetheless, and Business Chat and Health Records should become more interesting as additional institutions sign on. And, of course, anyone with an older iPhone should check the Battery Health screen right away.

Tim Pearson

April 5, 2018

April 2, 2018

Here’s How to Lock Down Your Facebook Privacy Settings—to the Extent Possible

Facebook has dominated the news headlines of late, but not for good reasons. There were the 50 million Facebook profiles gathered for Cambridge Analytica and used in the 2016 presidential election. Facebook has long been scraping call and text message data from Android phones. And within the Facebook iOS app, the company pushes the Onavo Protect VPN, an app made by a subsidiary that literally collects all your mobile data traffic for Facebook.

Because of this, many have encouraged Facebook users to delete their accounts. That even includes the billionaire co-founder of the WhatsApp messaging service, which Facebook bought in 2014. If you’re done with Facebook, you’re welcome to deactivate or even delete your account. Facebook provides instructions for both actions. Deactivating your account basically just makes you invisible on Facebook, whereas deleting your account may eventually (up to 3 months) result in most of the data being removed.

The problem is that Facebook is useful. It may be the only connection you have with certain friends or family members, and many informal groups use Facebook for meetup logistics. For many of us, losing access to Facebook would hurt our real-world relationships and activities. Plus, lots of companies have Facebook pages, and taking those down might result in a loss of business from customers who would find out about the firm only through Facebook. What to do?

If you’re a business, the most sensible tack is to keep your Facebook page but avoid relying on it. Remember, Facebook is not your friend. Earlier in 2018, Facebook announced that it would be prioritizing posts from friends and family over public content, which is a nice way of saying that Facebook is deprecating business-related posts. So make sure you have a Web site that you control, and make sure that customers can easily find it and contact you through it. It’s also a good idea to offer customers multiple ways to contact you, including via email.

On a personal level, there are two ways to think about privacy on Facebook: limiting the information you share with other people on Facebook, and limiting the information that you’re willing to provide to Facebook at all. If Facebook doesn’t have certain data about you, they can’t sell it to the highest bidder, let it be harvested by hackers, or use it in ways you might find creepy.

To control who on Facebook can see what you share, click the ? button on the Facebook Web site on your Mac, or tap the hamburger button in the bottom right corner of the Facebook iOS app and tap Privacy Shortcuts. Then click or tap Privacy Checkup and run through the steps to make sure you’re sharing the right info with the right people. Be sure to lock down or remove any apps that you don’t need, since they can leak all sorts of data.

Also, go to Facebook’s Privacy Settings & Tools page. Click the Edit button next to each item, and make it as specific as you can. You also might want to review the posts you’re tagged in and remove those that you don’t want on your timeline.

But what if you don’t want to give information to Facebook for it to use? Go to Facebook’s page for Uploading and Managing Your Contacts, and delete them all. You’re just giving away your contacts’ personal information without their permission otherwise.

To ensure that contact uploading doesn’t happen again, in the Facebook iOS app, tap the hamburger button, scroll to the bottom, and then tap Settings & Privacy > Account Settings > General > Upload Contacts and make sure the switch is off. (Some versions of the Facebook app just have Settings, not Settings & Privacy, and show a popover for Account Settings.)

Also, in the iPhone Facebook app, tap the hamburger button again and then Settings & Privacy > Account Settings > Location > Location, and make sure it’s set to Never. And whatever you do, keep Location History off—Facebook doesn’t need to know everywhere you’ve ever been.

If you’re perturbed by the way Facebook’s iOS app is trying to capture your contacts and locations, you could delete it from your iOS devices and rely instead on the Facebook Web site, which can’t access nearly as much information about you. To make it easier to open, in Safari, visit facebook.com, tap the Share button, and then tap the Add to Home Screen button in the bottom row of the share sheet.

Let us leave you with one thought. Always assume that anything you post to Facebook or allow Facebook to have access to could end up on the front page of your local newspaper… or the New York Times. Nothing on Facebook is ever completely private—Facebook has shown it isn’t trustworthy or reliable—and the best way to ensure confidential information doesn’t leak inadvertently is to avoid posting it to Facebook in the first place.

Tim Pearson

April 2, 2018

March 28, 2018

Apple Introduces New iPad with Apple Pencil Support, Updates iWork

At a special education event on March 27th, Apple introduced a new 9.7-inch iPad that offers faster performance, support for the Apple Pencil, and a few new camera-related features. The company also released new versions of the iWork apps—Pages, Numbers, and Keynote—that let users draw, sketch, and write with the Apple Pencil.

Sixth-generation iPad

For the most part, the new sixth-generation iPad is the same as the fifth-generation model it replaces. Its physical dimensions are unchanged, so existing cases and accessories should continue to work. It comes in the same three colors: silver, gold, and space gray. Even the pricing and options remain the same, with a 32 GB model starting at $329—the jump to 128 GB adds $100, and cellular capabilities add $130.

What sets the sixth-generation iPad apart from its predecessor is its support for the Apple Pencil stylus, which was previously restricted to the iPad Pro line, which started at $649. Thanks to a high-resolution touch sensor in the iPad’s Retina screen and palm-rejection technology, you can now use the $99 Apple Pencil in compatible apps. As with the iPad Pro, the Apple Pencil is sensitive to pressure and tilt so you can vary line weight and shading, much as with a traditional pencil.

Also new in the sixth-generation iPad is Apple’s A10 Fusion chip, with its embedded M10 coprocessor. The company claims that the new processors provide up to 40-percent faster CPU and 50-percent faster graphics performance.

The extra performance may also be related to the iPad’s new camera capabilities. Unlike the previous iPad, the sixth-generation iPad can take Live Photos and supports body detection in images along with the previously supported face detection. Also new is support for the Retina Flash feature that turns the screen into a giant flash when taking selfies.

iWork with Apple Pencil Support

If you haven’t been using Pages, Numbers, and Keynote on the iPad, the latest updates may encourage you to try Apple’s iWork apps—remember, they’re available for free in the App Store. Notably, the three apps allow you to draw, sketch, and write directly within documents. Even more interesting, though, is Apple’s Smart Annotations feature, currently in beta. With it, your comments and proofing marks anchor dynamically to text, and stay with the text they were attached to even as the document changes.

Smart Annotations are particularly welcome for those who take advantage of the real-time collaboration features built into the iWork apps. This was an education event, and it’s clear that Apple is building tools that will allow teachers to mark up and comment on student documents. But the same capabilities are equally as useful in the business world. For business users, Apple also announced that the real-time collaboration features in the iWork apps now work on documents stored in the Box file sharing service. Previously they were available only for documents stored in iCloud, which has little adoption in the enterprise.

Finally, the iPad version of Pages gains features that help users create ebooks in EPUB format. And Apple added a new Presenter mode to Pages, which lets you turn your iPhone or iPad into a teleprompter for distraction-free reading.

In the end, if you’re interested in using the Apple Pencil, the combination of the sixth-generation iPad and the updated iWork apps will let you do more for over $300 less than before.

Tim Pearson

March 28, 2018

March 20, 2018

Have You Noticed That Mojave’s Dock Shows Recent Applications?

The Mac’s Dock gives you quick access to frequently used apps, documents, and folders, and makes it easy to switch to a running app. In macOS 10.14 Mojave, the Dock has another feature: a list of apps you’ve used recently that aren’t on your default Dock. Icons for these apps appear between your Dock’s default apps and any documents or folders that you’ve added—look closely and you’ll notice subtle lines in the Dock that delineate this area. It always holds at least three apps, but expands to hold as many launched apps (note the subtle dot under the icon) as necessary; as you quit apps, their icons disappear until you’re back down to three. If you don’t like this change, turn off “Show recent applications in Dock” in System Preferences > Dock.

Tim Pearson

March 20, 2018

March 1, 2018

iCloud Photo Library Users: Do NOT Turn Off iCloud

File this warning under “unless it’s absolutely necessary.” If you use iCloud Photo Library on your Mac, don’t sign out from iCloud. Also, don’t deselect the iCloud Photo Library checkbox in either the Photos options of the iCloud pane of System Preferences or in the iCloud preferences in Photos itself. Why not? Because, when you re-enable iCloud or iCloud Photo Library, Photos will re-upload all your photos, which could take days. (It’s not really re-uploading all of them, but even just resyncing will take a long time.) Worse, if you don’t have enough space in iCloud for your entire Photos library again, you’ll have to upgrade to a larger plan temporarily, resync, and then downgrade to your previous plan. Apple will refund you the cost of the upgrade, but you’ll have to work with support to get reimbursed. Read more at TidBITS.

Tim Pearson

March 1, 2018

February 12, 2018

Bye, Bye Server App! How to Run A Secure File Storage Server Without macOS Server VPN.

It’s been coming since 2010—That’s when Steve Jobs announced that Apple was going to kill XServe, its enterprise-level server hardware solution.

Ever since that time, Apple has been slowly backing away from the server market.

This slow death of Apple server ambitions has now come full circle for individuals and small businesses with the release of an Apple support memo that states, “A number of services will be deprecated, and will be hidden on new installations of an update to macOS Server coming in spring 2018.”

What does this mean?

Apple is getting rid of many of the functions that individuals, small businesses, educational institutions, and software developers currently rely on to get things done.

But they aren’t just hitting the “delete” button.

If you already have these functions set up, you’ll still be able to use them with the spring 2018 release. Apple’s just going to make it difficult for you by hiding the “deprecated services.”

Basically, Apple wants us to forget that this functionality was once available, and wean the public off the macOS Server. Eventually, as fewer and fewer users are tied to the functions of the macOS Server, they will be discontinued entirely.

What is the rationale for getting rid of macOS Server functionality?

In its support memo, Apple tells us that they are going to “focus more on the management of computers, devices, and storage on your network.”

Apple ran the numbers and realizes that the money lies in selling and serving the iPhone, iPad, and Apple computers – not in server functionality.

The functionalities that are going by the wayside with the new macOS update are as follows:

Calendar
Contacts
DHCP – Dynamic Host Configuration Protocol
DNS
Instant Messaging
NetInstall
VPN
Website Hosting
Wiki

Apple provided a list of “potential replacements” in their support memo.

But the BIG question is: How can we get secure file access without the macOS Server VPN?

These macOS Server changes impact system admins who will lose some or all of the macOS Server tools they depend on, and the businesses they serve could be negatively affected.

At one time, Apple claimed that the macOS Server was, “so easy to use, you don’t need your own IT department.”

Now you’re going to need an outsourced IT professional, like those at {company}, to help you figure out your next steps and how to allow secure file access.

To help us out, Apple has provided three options for VPN alternatives to the macOS Server VPN function:

OpenVPN

This network tunneling VPN software option is compatible with iOS, Windows, Mac, Android, and Linux. Regarding security, it allows for granular remote access and connects to either your cloud assets or your company’s internal network. One of the prominent features of this VPN option is the onboard, fine-grained access control.

SoftEther VPN

This open source VPN option works across platforms (FreeBSD, Solaris Windows, Linux, and Mac) to deliver multi-protocol VPN functionality. SoftEther gives you mobile device compatibility through L2TP/IPsec server function. Part of the attraction of this VPN option is the low latency, fast throughput, and Nat-traversal firewall resistance.

Tcpcrypt

This software is used to encrypt traffic to and from high volume servers. It protects the user against passive attacks where criminals are eavesdropping on communications. Part of the attraction of Tcpcrypt is that they claim it, “requires no configuration…has no NAT issues…has very high performance (up to 25x faster than SSL).”

So, how do you run a secure file storage server without macOS Server VPN?

Apple certainly hasn’t given us much to go on in its recent support memo. The third-party VPN and encrypted traffic software options provided by Apple are certainly useful to the IT professional and systems administrator, but not to the home-based business owner or individual user who was enjoying the macOS Server VPN capabilities.

With Apple’s announcement to phase out macOS Server functionality, it leaves us with the question of file collaboration for small to mid-size businesses.

There are several ways that an IT professional – such as the IT support team at {company} – can enable the Mac users in your business to access and edit documents, spreadsheets, presentations, and databases in-house or on the move. Here are just a few of those alternatives:

Cloud-Based File Sharing Applications – These applications have become increasingly popular. You likely already use a home version of at least one of them – like DropBox, Google Drive, or com.
Office 365 – Office 365 is compatible across platforms and was built with secure file collaboration in mind. No need to go to the office to get your data – it’s all there at the touch of a button. Businesses worldwide have moved away from VPN and now rely solely on Office 365.
Remote Access Models – These popular cloud-based applications allow access to your home or office computer through a web interface. Options include companies like GoToMyPC, RemotePC, and LogMeIn.

As Apple takes its final walk away from server offerings, we realize that it is no longer a competitor in enterprise-level computing. Sure, Apple devices will always be used, but for now, they are peripheral to the server and cloud assets that are at the core of enterprise computing. However, Apple still holds the market share – and the hearts – of creative individuals and industries that have relied on Macs for years.

The experts at {company} will show you how to store data securely, access it freely, and collaborate instantly with colleagues. Enjoy the freedom of mobility while having everything you need at your fingertips – wherever you go. Contact us at {phone} or send an email to {email} to get started.

Tim Pearson

February 12, 2018

February 1, 2018

Swipe Back and Forth between Web Pages for Easier Navigation

For navigation, every Web browser offers back and forward buttons, generally represented by arrows in the upper left of the toolbar. You can also navigate by choosing menu commands and typing keyboard shortcuts—did you know that Command-Left arrow and Command-Right arrow work too? But if you’re using a Mac with a trackpad, you can move back and forth between Web pages—in Safari, Chrome, and Firefox—with a two-fingered swipe left (for back) or right (for forward). If you prefer, you can switch to a three-fingered swipe in System Preferences > Trackpad > More Gestures. Or, if it’s difficult for you to keep exactly two or precisely three fingers on the trackpad, you can choose to swipe with two or three fingers.

Tim Pearson

February 1, 2018

Trading Faces: Picking a Better Face for People Photos Recognizes

Apple’s Photos app is remarkably good at identifying people in your snapshots and collecting all the pictures that contain a particular person into a group in its People view. At its top level, the People view shows a thumbnail photo for each person, picking one automatically from all the available photos. Needless to say, it doesn’t always pick the photo you want, so if you dislike what’s there, you can change it easily on the Mac. In Photos, click People in the sidebar and double-click the thumbnail of the person you want to change. If necessary, click Show More to see all their photos, then Control-click the desired photo and choose Make Key Photo from the contextual menu.

Tim Pearson

February 1, 2018

Create and Name Reminders Lists to Use Them Via Siri

Do you create reminders with Siri on the iPhone? Those reminders are automatically added to your default list, which you set in Settings > Reminders > Default List. That’s great generally—“Hey Siri, remind me to update watchOS tonight at 11 PM”—but less good when you want to maintain different shopping lists. For instance, create a list called “Grocery,” and then you can tell Siri, “Put chocolate-covered bacon on my Grocery list.” Want to get fancy? Make a list called “Hardware,” and then tell Siri, “Add birdseed to my Hardware list, and remind me when I arrive at Home Depot.” You may have to pick the correct Home Depot location from a list, but then you’ll receive an alert reminding you to buy birdseed when you pull into the parking lot. To look at any list via Siri, just say something like “Show my Grocery list.”

Tim Pearson

February 1, 2018

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Apple Pay Is Faster, Easier, More Secure, and More Private Than Using Credit Cards